Privacy Policy for Ruaanya Fintech Private Limited

Information Collect

We simply collect your information, to provide better and rich experience with your subsequent visits. For example, what kind of mobile recharge, you supposedly want, what kind of bus type you like to travel and what kind of deals or offers you like the most. We collect your information in two different ways.

Technical Information – The Information We Fintech

Whenever you use our service, our analytics fetches your technical information, like your browser, ip address, your operating system, and much other technically relevant information.

Why We Collect and how we Use Your Collection

We collect your personal information, to understand your personal behavior, and choices, so we can create better experience for you, whenever you visit our web portal and secondly, to offer you better deals and propagation than your ideal choice We collect your technical information, simply for the sake of improving our back-end technology, so we can give you quick and hassle free experience. And you always come back to use our service..

How to Access Your Information and Update it.

We always provide an access point to your information whenever you use our services. So there is no need to worry about information access and updatation. But in any case, if you have any problem in accessing your own information, you can always contact us.

Use OF Demographic / Profile Data / Your Information.

We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; Send money, collect money; measure consumer interest in our products and services and we may use this information to keep you apprised on any online and offline offers, products, services, and updates that shall be made available for use of our customers. We use the information thus obtained to customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions which are an integral part of the use of this application; and as otherwise described to you at the time of such collection. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad demographic information. ecopay.co.in uses the SMS platform for sending messages related to password reset, Beneficiary addition, Maintenance Notification for our Agents etc.

Sharing of Personal Information.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices upon such requests, third party rights owners or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

No Information Discolosure Policy To Third-Parties.

We don’t share any personal or confidential information to any third-party for commercial and personal profit. However, we use your information for our in-house projects to make better future products and services.

We are 100% Secured and Certified

We are GeoTrust certified service, which guarantees your personal information is in safe hands, and 100% secured from any internet hack or data theft attacks. Though along with GeoTrust SSL certification, we have also employed many security checks to make leak-free system.

Policy changes:

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

DRP – Sunpay seeks to ensure that it retains only data necessary to effectively conduct its program activities and work in fulfilment of its mission. The need to retain data varies widely with the type of data and the purpose for which it was collected. Sunpay strives to ensure that data is only retained for the period necessary to fulfil the purpose for which it was collected and is fully deleted when no longer required. This policy sets forth Sunpay’s guidelines on data retention and is to be consistently applied throughout the organization.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

SUNPAY does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.